Terms and Conditions of Sales, Services and Use
Conditions of Sales
All orders placed with SP Motorsports Pte Ltd, constitute the acknowledgment and acceptance of all conditions listed within these terms and conditions and any others listed on www.streetperformance.com.sg
All sales are final and all products sold by SP Motorsports Pte Ltd (the seller) are sold "as is" to the buyer. All products remain the property of SP Motorsports Pte Ltd until payment is made in full. Cancellations of orders are not permitted. All orders will not be shipped until payment is made in full.
Returns
RETURNS are STRICTLY for INCORRECT or DAMAGED ITEMS and/or SHIPMENTS. ABSOLUTELY NO REFUNDS on ANY SHIPPING CHARGES, this includes the original shipping to the customer from our facility or distributor that is included in our listed prices.
All returns or exchanges are subject to at least a 20% restocking fee. All returned or exchanged merchandise must be in its original saleable packaging and include all original documentation, instructions, warranties, and hardware. The original invoice and/or packing slip must also be provided with the return or exchange. ***No merchandise will be returned or exchanged that show signs of being used, installed, modified, and/or painted.*** (If installed parts are sent to us you can expect no refund and to have to pay for outgoing shipping for the return of the item to you, the customer.) Returned or exchanged items will only be accepted if the item is returned within 5 calendar days from receipt of merchandise. Returns and exchanges must be sent and insured for the full value of the merchandise by the buyer. A FREIGHT COLLECT RETURN will be refused by SP Motorsports Pte Ltd. If a refusal at the time of delivery does not (or cannot) occur, the shipping charges based on your chosen carrier will be charged. All returned merchandise must have a RETURN AUTHORIZATION NUMBER issued by SP Motorsports Pte Ltd. Returns without a RA (Returned Authorization) number will be refused and/or become the property of SP Motorsports Pte Ltd.
Please keep all original packaging, including packing materials and original shipping carton. DO NOT RETURN DAMAGED PARTS WITHOUT PRIOR AUTHORIZATION from SP Motorsports Pte Ltd. A return authorization (RA) number is issued by SP Motorsports Pte Ltd and must accompany all returned or exchanged merchandise.
Cancelled Orders
Cancelled orders, when the item is out of stock, will be refunded by us within 24-72 business hours of your request. For ALL other cancelled orders a 3% cancellation fee applies without exception, this charge will cover the costs we incur when we both process and return your payment(s).
Damaged Shipments
Inspect your package carefully while the delivery company is still present. Be sure to note any problems or damage prior to signing the delivery receipt. If the package is in good condition, open it immediately and check for hidden damages. If a damaged part is received, inform SP Motorsports Pte Ltd immediately. Damaged shipments require that the delivery companies receipt was marked as damaged by you, the customer.
FREE Shipping Offer
Our FREE shipping applies to items priced with shipping included and is only available to packages shipping within the Republic of Singapore. All other locations will be checked out with FREE shipping and the shipping fees will be dealt with on a case by case basis manually by a SP Motorsports Pte Ltd staff member. All shipment payments for shipment outside of the Republic of Singapore must be received and completed before the item is shipped to the customer.
Special Orders
All special orders, like all in-stock orders, require the full payment upon ordering, we will contact you after a web order is made to clarify that the item is special order and verify that you want to wait for that particular item. Wait times on special order parts can vary immensely, sometimes weeks, sometimes months and in some cases up to a year or more for back ordered Japanese origin parts. If a cancellation occurs by the buyer for any reason during that wait time, the full payment is forfeited. SP Motorsports Pte Ltd is not liable for late shipments. Shipping dates are approximate. Buyer shall not be entitled to charge backs, reductions in price, and/or other offsets, as a result of a late shipment(s) or failure to deliver in the approximated delivery date or timeframe.
Shortages/Back Orders
If an item is placed on back order status, the item will be shipped immediately upon its renewed availability.
Warranty/Liability
All merchandise sold by SP Motorsports Pte Ltd is only subject to manufacturers warranty and conditions. SP Motorsports Pte Ltd gives no warranties, expressed or implied, including, but not limited to warranties of merchantability and fitness for a particular purpose. SP Motorsports Pte Ltd is not liable for any damages, which are incurred directly or indirectly on the vehicles or operators or passengers of the vehicles. This includes problems or damage arising from the correct or incorrect installation of any product we sell.
Performance Products
SP Motorsports Pte Ltd is engaged in selling after-market items. The buyer understands and accepts the ramifications for installing and owning performance and/or after-market vehicle parts. SP Motorsports Pte Ltd is not accountable for any misconception or disappointments associated with any sold parts.
Contingencies
SP Motorsports Pte Ltd is not liable for any failure to produce a product to a buyer when the cause of such failure is an act of nature, labor dispute, supplies or material shortages; acts of local, state, national, civic or other authorities of public agencies, utility or communication failures, accidents, strikes, transportation problems, or any act or cause does not normally occur in the ordinary course of sellers business.